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5 Insights about Product Manager Mentoring

product management mentor tiles
product manager mentor

Many product managers are interested in working with a mentor to help them further their careers.

Before you dive into the commitment of a product manager mentorship (yes, it is a commitment), I want to share five tips with you to make the most of this opportunity.

In this article, you’ll learn the following:

I participated in a 6-month product manager mentorship program created by Jeremy Horn, aka The Product Guy, aptly called The Product Mentor. The program is designed to pair mentors and mentees from around the world, across all industries, from start-ups to enterprise companies.

The program is flexible, allowing the mentor and mentee to set their own goals and meet as often or as little as they like.

The program was a fantastic experience for me and I learned a lot about product management, myself, and other people.

Here are a few essential things to know about product management mentoring.

1. Mentoring is a learning opportunity for both mentees and mentors.

Although my primary goal was to help my mentee become more successful, the mentee/mentor relationship caused me to challenge myself in areas in which I could become more proficient.

Mentoring is an excellent opportunity for career growth for both the mentor and mentee.

Although the primary goal of mentoring is to help the mentee become more successful, the relationship can be beneficial for both parties.

It is important to view the mentor/mentee relationship as a two-way street so that you can both grow and develop.

2. Make sure you’re on the same page.

A big focus of The Product Mentor program is on KPIs. While many open-ended mentoring relationships may not be as structured, I found it extremely helpful to use KPIs as the basis for identifying what success looks like for my mentee.

Because we worked together to craft goals to help her achieve a successful outcome — how to become a more data-informed product manager — this gave us something concrete to discuss each week as we did our weekly check-ins.

My mentee, Merziyah Poonawala, is based in New York. Since I’m based in Santa Barbara, we conducted all of our mentoring activities virtually.

Merziyah works for an agency and deals with lots of clients. As a coach and consultant, I, too, deal with lots of clients.

This common ground gave our mentoring relationship a solid foundation upon which to identify concrete goals that she could work towards.

3. Get into real-world projects and problems.

Because of the nature of her job, Merziyah had a couple of real-world projects we were able to use to put her goals and objectives into practice. This proved to be extremely valuable. 

For example, during the six months we worked together, she felt there was potentially a lack of trust coming from one of her clients.

Because one of Merziyah’s KPIs was to use data to communicate more effectively, I coached her on using data to help her client understand the state of the project, thus building credibility and trust.

It’s easy to fall into the trap of speaking theoretically when you’re a mentor. Being willing and able to roll up your sleeves and provide guidance on your mentee’s fundamental challenges greatly benefits them. 

4. It pays to be mindful and engaged.

Being a mentor requires a commitment…a commitment to engage with your mentee on a meaningful level. If you’re going to be a mentor, don’t just phone it in. Use that precious time to focus on what your mentee tells you and look for as many teachable moments as possible.

If you’re being mentored, you must respect your mentor’s time. Show up to your meetings promptly, follow up with them as needed. 

The bottom line is don’t be lazy.

Is working with a mentor for you?

Working with a product mentor or coach can be extremely valuable if you’re a product manager looking to grow your career.

A good mentor or coach can help you put your goals and objectives into practice and give you feedback on your progress.

For example, a mentor or coach can help you use data to communicate more effectively. 

What’s the difference between a Product Manager mentor and a Product Manager coach?

Coaching is frequently confused with mentoring because both have the same objectives. Coaches are almost always paid for their services instead of a mentor, who is often providing insights to their mentee for free.

According to this Forbes article, mentors are successful people who share their hard-won wisdom to provide insight and guidance. They typically function in a reactive capacity, responding to issues as they arise. Mentors may not have expertise in the mentee’s field, but they understand how to navigate the business.

On the other hand, Coaches often have expertise in the same field as the people they’re helping. They’re proactive by nature, actively participating in co-creating successful outcomes with their clients.

Want to learn more?

If you’re interested in becoming a product management mentor or mentee, click here to learn more about The Product Mentor program.

Jeremy has included a lot of great content on this site, including videos of past mentor presentations. My presentation was about using metrics that matter (here’s a hint: outcome-based metrics are a must!), which you can find here.

TPM-Mentor-Award

I’d like to thank Jeremy for allowing me to be a part of this wonderful program. 

As I’ve said, this was a wonderful learning experience.

Being recognized as an Outstanding Mentor for my participation in the program was the icing on the cake!

I’d also like to thank my mentee, Merziyah, for being such a great partner in this program and I wish her the best of luck as she continues to strive to become an even better product manager.

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